Frequently Asked Questions

The customer must notify Bidaya Company immediately by submitting a request through the call center and providing them with photos and the engineering report if necessary.

Operational maintenance or regular repairs such as leaks, cracks, or replacements are the responsibility of the customer, and in the event of damage caused by negligence, he must urgently repair the damages. 

No, the request is sent to the Ministry of Housing via e-mail, providing them with the damages for maintenance of MoH’s homes only.

Damages that affect the property so that the customer cannot benefit from the property and live in it. 

In the event of fall in the house and this is proven by an engineering report, the company repairs the damage in the property. 

Yes, BIDAYA is providing Ijarah product for its customers in a way that perfectly matches the Islamic Shari’ah.

Bidaya Finance selects reputable third party appraisal companies to ensure that you will not over pay for the property.

Yes

Yes, it is a Sharia compliant Takaful and that includes the customer and the property insurance. *Subject to terms and conditions.

To review the religious verdict of the Sharia Committee: https://www.bidaya.com.sa/en/about-bidaya/sharia-committee

في حال كنت مؤهل لإحدى منتجات وزارة الإسكان ستُدْعَم من قبل الوزارة، وتحدد نسبة الدعم من قبل الوزارة. في حال صدر اسمك ضمن قوائم مستفيدي الصندوق العقاري يمكنك الاستفادة من أحد برامجه.

يتم سداد الدفعات الشهرية عبر خدمة سداد للمدفوعات برقم المشترك الخاص بك، لما فيها من يسر وسهولة.