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Know Your Rights

 

Know Your Rights is an important initiative for Bidaya Home Finance in order to promote transparency and enhance your customer experience. Our pledge is.

You have the right to be treated fairly and equitably

You have the right to transparent terms and conditions

You have the right to be counseled on our financial products and services and be advised of the inherent risks

You have the right to be treated with ethical conduct

You have the right to be safeguarded against fraud

You have the right to privacy and protection of your personal information

You have the right to know your Annual Percentage Rate.Watch the video to learn more

You have the right to know your Annual Percentage Rate

You have the right to receive a copy of your financing agreement and related annexures

You have the right to lodge a formal complaint at wecare@bidaya.com.sa or by calling 9200 13-005

Want to know more about your rights? Visit Consumer Protection Principles for more information.

Visit the following link to learn more about our privacy policy